F.A.Q.'s (frequently asked questions)
What time does the show start?
The show start time may vary but the following times are a
good indication:
- Live and Locals 7.30pm
- Dinner shows: Support starts at 8.30pm, Main act 9.30pm,
if there is no support the main act starts at 9pm.
- Lunch shows begin at 2.30pm. If there is a support they
will begin at 1.30pm
- Rock Trivia starts at 7pm
- School performances start at 7pm
What do I wear?
Smart casual
How long does the show go for?
The show goes for 1 hr- 1.5hrs depending on the artist.
Do you have a shuttle
bus?
Yes we do. It is $5pp and goes to a radius of about 8km
from the Restaurant. Click here for more
information.
What time does the Restaurant
open?
- Doors open at 6pm for a dinner show, doors open at 12pm
for a lunch show.
Is it BYO?
No we are fully licensed at Lizotte’s Restaurant.
If you are just paying for the show,
do you have to have something to eat?
Downstairs is our dinner show package usually but if it
is an A la Carte night no you don’t have to have something
to eat.
Can you drink upstairs on the mezzanine
section?
Drinking is not permitted in our front row of theatre style
seats upstairs (B20-B33) as there is balcony ledge that
is in front, and to rest a drink on it presents an OH&S
issue. Any other section is fine to drink.
What’s on the menu?
We do make changes ALMOST daily, even when we have the
same artist playing two nights, depending on seasonal availability
and to suit the different styles of shows that we present.
You can have a look at sample menus on the live n cookin
page of our website down the left hand column.
How can I pay for my tickets?
You can pay in a number of ways. By booking online with
your credit card or credit card over the phone which are
both preferred or you can come in to the restaurant and
pay with cash, cheque or by eftpos.
Do you hold tables?
Yes, we hold tables for 48hrs then we require full payment
or a deposit in some cases.
Can you bring your own
cake for dessert for someone’s birthday?
Yes, we charge $3.50pp cakeage fee
Can we decorate the
table with balloons and confetti?
We don’t allow confetti for dinner shows, it’s a little
too messy. We can have other decorations that won’t require
cleaning up or get in the way for viewing of the show.
Can we pay on the night?
No, we require full payment of tickets before the night
of the show.
I have allergies to certain
foods - what can you do?
At the time of making the booking, let us know and we
will put it in the notes with your booking, also at the
time of ordering let the waitress’ know and we will cater
to your needs.
Are you family friendly?
Yes we are. We offer a Kids menu to children under the
age of 12.
Do I receive a ticket?
No, we don’t issue tickets. We send a receipt to your
email address and all you have to do is quote your booking
name at the door on the night.
If I can’t make it can
I get a refund?
No, tickets are non refundable and non transferable to
a different show once payment is processed. For some shows
we do get a waiting list so we may be able to assist in
helping you sell your tickets – but we do recommend you
pass them on to friends and family to attend in your place
if you are unable to sell them.
Can you use my credit
card information from a previous purchase?
No, once payment is processed via credit card all details
are removed from the system for security purposes. We require
your details for each individual purchase.
I want to book a table
for myself and a group of friends, do I have to pay for
all the tickets?
No, you can pay for your tickets as the deposit, and your
friends/family can call or come into the restaurant and
pay for their own separately.
How do I pay for live
and local nights?
These are $15 cash on arrival at the door
I want to book a function,
how do I do this?
Please contact our functions co-ordinator on (02) 4956
2066 or email events@lizottes.com.au.
Lizotte’s is a great venue for a range of functions from
weddings to birthdays, engagements to product launches and
corporate events.
I was given a gift voucher,
how do i use this to book a show?
Call us in the office and quote the gift voucher number
and the amount. You may be required to pay for any additional
amount owing or you may be in credit. If in credit we can
issue you a new voucher or you can use this towards food
and beverage on the night. Please make sure you bring your
voucher with you on the show night to be redeemed.
Do you have wheelchair access?
Yes for the ground level of the venue only but please
be aware as we are a 100 year old theatre we don’t have
disabled toilet facilities.
Is there anywhere close to stay?
Yes, visit our accommodation
page for details.
